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When faced with {specific behavior} during a phone...

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Prompt

When faced with {specific behavior} during a phone conversation, what effective steps can I take to alleviate the intensity of the situation? For instance, in the event that the customer begins {behavior}, what approach would be most suitable to react and {action}?

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Notes

Tip: Section: Moderating inappropriate or abusive phone conversations
Reference: From 100000-ai-prompts-by-contentifyai repository
Subcategory: Writing