I am seeking to pinpoint aspects that can be enhanced in...

I am seeking to pinpoint aspects that can be enhanced in the design and user experience of my chatbot by utilizing user feedback. Could you offer valuable perspectives on {particular question(s) regarding feedback} and their correlation with engagement and conversion rates in {industry/sector}? Furthermore, I would appreciate an analysis of the chatbot's proficiency in handling intricate queries and suggestions on enhancing its capability to effectively respond to such requests.