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I am currently engaged in a telephone conversation with a...

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Prompt

I am currently engaged in a telephone conversation with a {client/customer} who is encountering a technical predicament that appears to be beyond the capabilities of our product or service. How can I effectively communicate this to the customer and present them with substitute solutions? For instance, what are some alternative {products/services} that we provide, which may be more suitable for their requirements?

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Notes

Tip: Section: Troubleshooting technical problems over the phone
Reference: From 100000-ai-prompts-by-contentifyai repository
Subcategory: Technical